Privacy Policy

CYL Scalp Lab Solutions Pte. Ltd., the operator of CYL Scalp Lab Solutions and CYL Junior in Singapore, commits to the protection and safeguarding of the privacy of your personal information as we are conscious of our responsibilities as a “personal information controller” under the relevant data privacy laws. You can visit most pages on our social media applications and/or pages without need of giving personal information; however, there are certain instances where we will actively request for your personal information in connection with our marketing activities, and also passively collect non-personally identifiable information in order to give you an outstanding user experience while browsing. This information and our policy regarding collection are discussed in detail below. We believe it is important for you to know how we treat and protect your information.

The terms of this Privacy Policy apply to all users of our social media applications and/or pages. If you do not agree with the terms of this Privacy Policy, you should immediately stop the use of our social media applications/pages. Your use of our social media applications and/or pages shall be construed as your acknowledgement and acceptance of the terms of this Privacy Policy.

What We Collect

Our social media applications and/or pages collect non-personally identifiable information such as information about your browser type, browser language, internet protocol (IP) address, geolocation, server name, your date and time of accessing this website, the pages you access while you are at this website, and the address of the website from which you linked this website from.

The information collected, coupled with your frequent visits, will impact your use of our social media applications and/or pages. Collection is necessary as it allows us to analyze our performance in order to tailor a better user experience for you.

Whenever necessary to fulfill a marketing activity, we may collect the following information:



E-mail address

Telephone Number/Mobile Number


How We Collect

Our social media applications and/or pages use cookies to help customize your experience upon each visit. These cookies are small packets of data sent from a website and stored in your computer by your browser while you are browsing. Cookies allow websites to remember certain information or to record your browsing activity. This, in turn, allows us to respond to you as an individual. Our website can adapt its operations to your needs, likes and dislikes by gathering and remembering information about your individual preferences.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. In no way do cookies give us access to your computer or any information about you, other than the data you choose to share with us. Furthermore, any information that we gather will not be disclosed outside of our company, affiliates, third party agents, business partners, nor will it be used for unsolicited communication.

We collect these personal information when you join our marketing activities. By joining our marketing activities, you understand and agree that we shall use your personal information in accordance with this Privacy Policy.

Security, Storage, and Disposal

We are committed to protecting the security of your information. We protect your information from unauthorized access, use or disclosure. We only retain your information for only as long as necessary for the fulfillment of the stated purposes. We generally do not store this information for a period longer than necessary after the stated purposes for which this data ceased to be applicable; after which, all your data will be disposed and erased in accordance with the relevant data privacy laws, regulations and our company guidelines.

Links to Other Websites

Our social media applications and/or pages may contain links to other websites of interest. Once you have used these links to leave our social media applications and/or pages, you should note that we do not have any control over the content of these other websites. We cannot be responsible for the protection and privacy of any information you provide while visiting such sites as these sites are not governed by this Privacy Policy. We highly encourage you to exercise prudence and look at the privacy notices of the other websites that you visit.

Updating of the Privacy Policy

From time to time, we will update and/or revise this Privacy Policy. We will post any changes to this Policy on our homepage so that you are always aware of any changes to the processing of your information. You will be informed of any changes to this policy through the date of this Privacy Policy.


If you have any questions regarding this Privacy Policy, or our use of your information, please contact us through:

The Data Protection Officer

CYL Scalp Lab Solutions

6 Eu Tong Sen Street

Clarke Quay Central

#03-70/71/72, Singapore 059817